Management Essentials

Management Essentials


Think about building the pyramids or Apollo 11; could they have been built without supervision or management? The answer, of course, is no. Management practices have been around for a very long time, however the context and environment for managers everywhere is changed as never before. Together, digitisation, the pandemic and changing patterns of work are creating new challenges for managers and employees alike.

Management Essentials is a process. It is designed to work in four phases:

Icon representing engage phase of learning journey   ENGAGE – Establish context, practice, tools and techniques

Icon representing workplace practice   WORKPLACE PRACTICE – Work with stakeholders to practice learned skills and tools

Leading across cultures 7   CONNECT AND REFLECT – Review progress, practise through role-play, refine understanding

Leading across cultures 6   CHANGE AND GROW – Sustain your change through continuing practice

This programme gives clarity to new managers, aligns managing with leading in a practical, effective model that everyone can understand, and lays the foundations for continuous professional development

Using the Leader-Manager Diamond model© We remove the common confusion arising from understanding management as distinct from leading. Managing without leading is process with no purpose. Leading without managing is purpose without process. Optimal management is process and performance driven, sets high standards and creates both quantity and quality of productivity.  

Why this programme, now?

In normal times, people leave managers not organisations. Now, with changing work practices, digitisation, and post pandemic changes in attitudes to work, the relationship between manager and employees has never been more critical, nor more under stress.

This is the drive behind the Management Essentials programme. Managers must develop and evolve their practice to respond to the challenges they and their employees face.

Learning from each other and with expert facilitators, you will work on and practice the management skills you need for the world of work as it is, today.

You’ll leave with

An understanding of key management skills needed for the challenges you face today

A toolkit of relational management skills and approaches underpinned by a simple, practical, and useable model of management and leadership

A confidence in your communication and interpersonal skills

An understanding of how managers create value by developing effective people, and the confidence to do the job brilliantly

Who is this programme for? 

  • Newly appointed line managers or team supervisors
  • Experienced line managers who want to refresh their people management skills
  • Potential line managers or team supervisors who want to develop professional management skills before being promoted.

Download a brochure to find out more

Programme Outline

Management Essentials is a two part-programme which you can choose to attend both parts or just part one.

Part one consists of the engage phase, delivered as a two-day face-to-face programme or virtually over four half days and covers the skills and knowledge you require to be an effective leader.

You then return to your workplace and apply your learning. A week before you come back for part two, your facilitator will be in touch to identify the successes and challenges you have experienced and what you want to focus on in part two to improve further.

Part two takes place one month later.  Working together, your group and facilitator will share experiences, identify topics for practice and use various techniques to refine and improve your skills.  These can include scenario setting, coaching, role playing, problem solving and simulations.

As a result, by the end of this programme you will have improved your confidence and skills in order to have a greater impact back in your workplace

Organisational Context and Goals
Employee retention, commitment and productivity post-pandemic
Digitisation and the changing nature of work
Dispersed organisations and managing, relating to others virtually
Remote, virtual and hybrid working
Working with other teams and organisations
Personal Skills and AttributesInterpersonal Skills and Behaviours
Management styles
Power and personal presence
Critical thinking
Planning, organising and coordinating
Self-management and motivation
Influencing and convincing
Motivating and enabling others
Delegating and monitoring
Performance Management and Development
Communicating for impact
Problem solving and conflict resolution

Phase 1 – Engage

Part 1 of Management Essentials engages learners to uncover:

  • Their understanding of the context of their organisation
  • How this context is changing the nature of the management challenge they face
  • Who is most impacted by their work as managers and how they respond.
  • What impacts they want to have as a result of the programme.

Having established the context and priorities of the learners, Part 1 of Management Essentials then moves on to explore:

  • The Leader-Manager Diamond Model© and how to understand the complementary nature of working as a manager who leads or a leader who manages.
  • Essential personal skills, including: 
    Management styles, critical thinking, self-management, and motivation planning, organising and coordinating, time management and prioritisation, power and personal presence.
  • Essential interpersonal skills and approaches, including:
    Influencing and convincing, motivating and enabling others, performance management and development, communication, problem solving and conflict resolution.

Finally, an action plan is generated that aligns context and priority to their development of leadership skills, giving clear development and performance objectives for phase two of the process. This is called the Stakeholder Engagement Plan.

Phase 2 – Workplace Practice

Phase 2 sees the learner return to his/ her workplace, ready to execute on the action plan formulated in phase 1.

This will offer the chance to:

  • Engage with key stakeholders to inform them of learning and action goals
  • Implement and gain feedback on those learning and action goals
  • Refine and improve practice, based on feedback
  • Complete a PULSE learning journal to aid reflection and to use as part of Phase 3 review process.

To support learners throughout this phase, we provide online material for on a range of topics related to the programme, which we call Building Blocks. These are available to learners on demand, through their link to the Roffey Park Institute online platform.

Phase 3 – Connect and Reflect

During this phase learners focus on sharing their experiences of their learning journey with programme peers. This brings opportunities for fresh perspectives, new insights, and new energy. A Roffey Park International faculty member will facilitate the Connect and Reflect phase which is designed to create time and space for learners to reflect on, practice and make sense of their experiences to date. Learners are invited to assess the positives and the challenges they have experienced in relation to their behaviour change and organisational impact.

Sessions in this phase are active, focused and fun – bringing a mix of energy and quiet space to enable learners to maximise their thinking and planning. You will be involved in discussion and inquiry with your programme peers as well as ideation and planning. This phase closes with the refinement of the Engagement Plan for the final phase of their journey.

Gaining the most from this phase requires energy, questioning, introspection, interest in others, openness to ideas, willingness to share highs and lows of your journey, creativity and imagination.

Phase 4 – Change and Grow

The final phase is focused on helping learners create sustainable change and impact in their workplace context by embedding new behaviours, methods and thinking and add value to their organisation at different levels. This is delivered as Part 2 of the facilitated programme.

Learners can continue using their Engagement Plan to continue the learning and implementation process with their stakeholders whilst maintaining good practices including, communication, inquiry, seeking feedback and collecting evidence.

We support this process by collecting data from the learners’ stakeholders 1, 3 and 6 months after they have completed the programme. This is done electronically and is shared with learners to ensure that they have feedback to support your change and growth.

Gaining the most from this phase requires an attitude of continuous improvement, resilience, energy perspective, collaboration and an ability to share stories of success as well as challenge.

Management Essentials – dates and fees

Management Essentials can be delivered as a face-to-face, blended or virtual programme.

Management Essentials is a two part programme. It is possible to attend part one only.

  • Part One is delivered as two days face-to-face or four half-days virtually.
  • Return to the workplace to apply learning for 1-2 months. A week before Part Two, a discussion will take place with your facilitator.
  • Part Two is delivered as one day face-to-face or two half-days virtually.


Virtual ProgrammeFace-to-Face Programme
Part One and Two

Part One Only
Part One and Two

Part One Only

*The price is net of any chargeable VAT or GST

April (Virtual)

Part One:
Session 1: 5 April 2022
Session 2: 8 April 2022
Session 3: 11 April 2022
Session 4: 14 April 2022
Part Two
Session 5: 10 May 2022
Session 6: 13 May 2022

June (Virtual)

Part One:
Session 1: 14 June 2022
Session 2: 16 June 2022
Session 3: 21 June 2022
Session 4: 23 June 2022
Part Two:
Session 5: 19 July 2022
Session 6: 22 July 2022

September (Virtual)

Part One:
Session 1: 14 September 2022
Session 2: 16 September 2022
Session 3: 21 September 2022
Session 4: 23 September 2022
Part Two:
Session 5: 18 October 2022
Session 6: 21 October 2022

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How we can deliver this programme


We deliver this programme face to face at one of our venues in the UK, Ireland and Singapore. You can check dates and availability on this page or contact us


We deliver this programme through interactive online sessions which are facilitated live. You can check dates and availability on this page or contact us


We deliver this in your organisation as an in-house programme for teams or as part of a wider tailored development programme. To find out more contact us

How to Contact Us


+44 (0) 1293 854042

Email us

In Europe


+353 (0) 87188 3370

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In Asia Pacific


+65 6386 0590

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