Building High Performing Teams Programme

Lead and develop a high performing, resilient and adaptable team

Building High Performing Teams 4


High performing teams are built on high levels of trust and clarity of purpose and vision. Building High Performing Teams is one of the hardest, yet most rewarding challenges for any manager or leader to face. This programme helps you develop yourself as a team leader and equips you with the knowledge and skills to develop a high performing team and culture.  

Globally the way we do creative, innovative and effective work is through our teams. However, COVID has stretched even the best teams, there are growing workloads, stress, fatigue, internal and external pressures and challenges that lead teams to dip in performance. Unhealthy internal team dynamics also impact performance. 

This programme is a process. It is designed to work in 4 phases: 

Icon representing engage phase of learning journey   ENGAGE – Involve stakeholders, establish context, practice tool and techniques

Icon representing workplace practice   WORKPLACE PRACTICE – Work with stakeholders to practice learned skills and tools

Leading across cultures 7   CONNECT AND REFLECT – Review progress, practise through role-play, refine understanding

Leading across cultures 6   CHANGE AND GROW – Sustain your change through continuing practice and feedback

During the workplace practice phase, learners’ key stakeholders may be surveyed to assess their assessment of the impact of the learning, adding to the effectiveness of phase 3.  

Why this programme, now?

Teams are more important now than ever. We manage and lead organisations through and with teams. If our teams are dysfunctional, so are our organisations. This programme develops your leaders’ abilities to reflect and assess your own leadership and how it influences positively or negatively on developing a high performing team culture to deliver on your organisation’s objective.  

Through this practical programme, you will learn to address challenges within your team dynamics, create new teams, merge existing teams, enhance your team performance, refocus your teams’ mission, and develop a healthy high performing team culture.  

You’ll leave with:

A clear understanding of your strengths and weaknesses as a team leader and how you can be more effective in your role

The tools and skills you need to effectively build a high performing team within your organisational context

The leadership skills you need to motivate, influence and engage effectively with your team

A plan of action to implement within your organisation to respond to your team’s challenges

Who is this programme for?

Building High Performing Teams is aimed at both middle and senior managers, project managers and team leaders. It is important that you are currently working with a team in order for you to gain the most from the programme.  

The programme is important for leaders who: 

  • Have to establish a new team and get it to perform effectively quickly with a high level of trust and accountability. 
  • Have inherited a team and have to establish credibility and acceptance in leading the team.
  • Must restructure an existing team or merge two teams into one. 
  • Are concerned about their teams’ well-being and motivation while navigating change and complexity. 
  • Are struggling to lead matrixed or remote teams. 
  • Wish to increase creativity, innovation and drive within their teams.
  • Wish to understand how their own leadership style and that of the organisation influences teams and organisational performance.  

Download a brochure to find out more

Programme Outline

The face-to-face programme structure is 3 days plus 1 day, with a 1-2 month workplace impact element between the two parts.

The virtual programme structure is 6 half days plus 2 half days, with a 1-2 month workplace impact element between the two parts.

Both the virtual and face-to-face programmes begin with a 1-hour introduction to the programme which is delivered virtually.

Organisational Context and Goals
Getting the team focused on organisational goals 
Inconsistent levels of team productivity 
Remotivating your teams from the COVID Crisis 
Supporting your team through workload and the pace of change 
Overcoming challenging team dynamics 
Challenges of overcoming failure and setbacks 
Toxic relationships and cultures  
Personal Skills and AttributesInterpersonal Skills and Behaviours
Emotional intelligence 
Facilitation skills 
Reflective practice  
Failing fast 
Problem-solving and decision making 
Inclusive and flexible leadership 
Self-management and motivation 
Dialogic leadership and sense-making 
Growth mindset

Goal clarification and collective purpose 
Building positive relationships 
Shared leadership and accountability 
Team formation 
Leveraging diversity 
Team and organisational learning 
Effective communication 
Building trust 
Team dynamics 
Conflict resolution 
Team culture

Stakeholder Engagement

Throughout the programme, learners will engage with key stakeholders to clearly define their goals for the programme and track progress against these objectives. Stakeholders and learners will be surveyed at key points to review the impact they are making in the workplace. This feedback and stakeholder engagement will inform facilitated sessions, adding depth and  value to these interactions.

  • Each programme includes pre-work when you and your stakeholders will be asked to complete a review questionnaire focused on your development goals for the programme. This is done electronically, and results are shared with you to help focus your development.
  • During the programme another review will be sent to you and your stakeholders to identify the successes and challenges you have experienced so far and what should be focused on to continue improvement.
  • Following the programme, two final reviews will be sent over a period of five months, exploring progress over time and reflecting on growth during the programme.

Phase 1 – Engage

Prior to Phase 1, learners are asked to complete between 2-3 hours of pre-work. The most important part of this pre-work will be selecting and contacting stakeholders who will engage with learners across the programme, providing feedback and insight on their development and impact. This includes taking part in an online review questionnaire before the first live session that helps to develop a shared understanding of context and aims for the programme. Learners will then take this insight into their facilitated sessions. The Building High Performing Teams Engagement phase starts with a 1-hour introductory session which is virtual. This is followed by six half-day virtual sessions or 3 days face-to-face.  

Phase 1 engages learners to uncover: 

  • What does an effective team leader within their context look like? 
  • How your leadership is impacting your teams’ performance 
  • How to form, develop and focus your team as a high performing mechanism for delivery 
  • How to establish a good collaborative team culture 

Having established the context and priorities of the learners, Phase 1 of the programme then moves on to explore: 

  • Work with practical case studies and exercises that help lay the theoretical grounding necessary to develop high performing teams in your context. 
  • Essential personal skills, including: 
    Facilitation skills, reflective practice, failing fast, problem-solving, inclusive leadership, self-management and dialogic leadership.
  • Essential interpersonal skills and approaches, including: 
    Developing focus and clarity around team purpose, developing positive team relationships, encouraging shared leadership, leveraging diversity, learning, communication and trust, problem-solving, conflict resolution and team culture.  

Finally, an action plan is generated that aligns context and priority to their development of skills, giving clear development and performance objectives for phase II.

Phase 2 – Workplace Practice and Development

Phase 2 sees learners return to the workplace, ready to execute on the engagement plan formulated in Phase 1.

This will offer the chance to:

  • Engage with key stakeholders to support participant development and actioning of plan
  • Implement and gain feedback on those learning and action goals
  • Refine and improve practice, based on feedback
  • Complete a PULSE Engagement learning journal to aid reflection and to use as part of Phase 3 review process.

To support learners throughout this phase, we provide online curated material on a range of topics related to the programme, which we call Building Blocks. These are available to learners on demand, through their link to the Roffey Park Institute online platform.

Towards the end of this phase, learners and stakeholders will be asked to complete another online review of their progress so far and what they think is important to focus on in the next phase. This feedback will influence what happens in the reflect and connect sessions.

Phase 3 – Connect and Reflect

During this phase of Building High Performing Teams, learners focus on sharing their experiences of their learning journey with programme peers. This brings opportunities for fresh perspectives, new insights, and new energy.

A Roffey Park International faculty member will facilitate the Connect and Reflect phase which is designed to create time and space for learners to reflect on, practice and make sense of their experiences to date. Learners are invited to assess the positives and the challenges they have experienced in relation to their own behaviour change and team and organisational impact. 

Sessions in this phase are active, focused and fun – bringing a mix of energy and quiet space to enable learners to maximise their thinking and planning. You will be involved in discussion and inquiry with your programme peers as well as ideation and planning. This phase closes with the refinement of the Engagement Plan for the final phase of their journey. 

Gaining the most from this phase requires energy, questioning, introspection, interest in others, openness to ideas, willingness to share the highs and lows of your journey, creativity and imagination.

Phase 4 – Change and Grow

The final phase is focused on helping learners to create sustainable change and impact in their workplace context by embedding new behaviours, methods and thinking and add value to their organisation at different levels.

Learners will continue to work on their action plans to embed their learning and create impact. They will maintain engagement with stakeholders as they do this, applying good practices like communication, inquiry, seeking feedback and collecting evidence.

We support this process by collecting data from two further reviews that learners and stakeholders complete at 3 and 6 months after the Part 1 sessions. This continued engagement and feedback over time facilitates sustained and widespread impact from the learning on the programme.

Gaining the most from this phase requires an attitude of continuous improvement, resilience, energy perspective, collaboration and an ability to share stories of success as well as challenge.

Dates and Fees

Building High Performing Teams can be delivered as a face-to-face, blended or virtual programme.

The face-to-face programme structure is 3 days plus 1 day, with a 1-2 month workplace impact element between the two parts.

The virtual programme structure is 6 half days plus 2 half days, with a 1-2 month workplace impact element between the two parts.

Both the virtual and face-to-face programmes begin with a 1-hour introduction to the programme which is delivered virtually.

Virtual sessions will begin at 09:00 (UK time). Check your local time here


Virtual ProgrammeFace-to-face Programme

*The price is net of any chargeable VAT or GST

November 2022 (virtual)

Programme Introduction: 7 November 2022
Session 1: 21 November 2022
Session 2: 22 November 2022
Session 3: 23 November 2022
Session 4: 28 November 2022
Session 5: 29 November 2022
Session 6: 30 November 2022
Session 7: 10 January 2023
Session 8: 11 January 2023

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